Adventist Health System Supply Chain iSynergy Manager in Altamonte Springs, Florida


Work Hours/Shift

Full Time, Monday-Friday

Adventist Health System Corporate Office

Be part of the Adventist Health System family.

Where you work matters. Working here is like being part of a family. Not just with those you serve, but also with your team members. It’s about making a difference, saving lives, and helping others live a fuller one. You’ll be joining a family of tens of thousands of team members who understand that what they do is bigger than healthcare. It is living out our mission to Extend the Healing Ministry of Christ and being there for someone every step of the way-body, mind, and spirit.

This is more than a career. It is a calling.

With hospitals and facilities in 9 states, you’ll have endless opportunities to take your talents, develop your skills, and grow as a professional in a place that truly cares about your success. If you are driven, compassionate, someone who always wants to go above and beyond because you care and believe what you do makes a difference Adventist Health System is for you.

General Summary:

The iSynergy SC Process Manager is part of the SC team supporting multiple SC modules including Maintenance Management and technologies for Shared Services and employees and managers at our Hospitals. Works under the direction of the iSynergy SC Senior Manager and is responsible for completing SC related activities including but not limited to: data conversion, functional specifications, program and system quality testing, go-live and post go-live implementation support. The iSynergy SC Process Manager is responsible for supporting the integrity, effectiveness and efficiency of services related to the SC Modules. Expected to take the initiative to prioritize and manage work while meeting deadlines with minimal supervision. The iSynergy SC Process Manager is also expected to act as a resource and a subject matter expert (SME) to SC analyst, intermediate, and senior level analysts.


What you will be responsible for:

  • Responsible for the design and testing of SC systems to ensure the integrity, security, effectiveness and efficiency of the SCM, maximizing the value to AHS while maintaining overall project awareness.

  • Support SC objectives and iSynergy team member's efforts to facilitate cross-team functional integration and accomplishment of established goals. Share ideas and information openly. Proactively resolve, or minimize the impact of, team conflicts by establishing positive working relationships.

  • Analyze issues and effectively present recommendations to audiences at various levels. Lead group efforts toward the resolution of complex problems in a professional, courteous impartial manner. Complete internal and external documentation during project and software development phases as assigned.

  • Develop or possess expert-level functional knowledge of ERP software and related SC process.

  • Assist in compilation of functional specifications needed for interfaces, enhancements, and conversions. Collaborate with senior manager to gain key stakeholder approval.

  • Maintain designated logs or other documentation as needed, using independent judgment to log and escalate issues as deemed necessary or as required by the project plan.

  • Acquire, maintain and increase knowledge of AHS SC business processes and general SCM practice requirements, including: applications, technology, policies, procedures and applicable SC and external laws to anticipate and define application design needs and changes.

  • Responsible for the creation of test scenarios and scripts in testing applications for SC application testing. Record, monitor and update project issues as needed or oversee this process. Ensure accurate documentation of issue resolution and outcome.

  • Utilize high level of conceptual and analytical skills to critique and optimize system design and build. Leading by example, foster a culture of learning by exploring creative solutions. Be prepared to alter business “as is” to “business as may need to be” for future system optimization.

  • Willingly share new system knowledge to enhance/increase the knowledge of iSynergy team members, SC Shared Services, IT and other iSynergy partners.

  • Provide input into the creation of policies and procedures related to SC system process.

  • Assist in development of end-user training materials

  • May occasionally require off hours support

What you will need:

  • Bachelor degree

  • 7 years of combined healthcare, PeopleSoft, or Supply Chain or Maintenance Management experience

  • Microsoft Office Suite (Advanced Excel, Word, PowerPoint, Visio, etc.)

  • Advanced Verbal and Writing skills

  • Data Query & Report Writing skills, as applicable

  • Computer Literacy

  • Oracle PeopleSoft Skills

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.