Blue Cross and Blue Shield of Illinois, Montana, N Custom Implementation Analyst in Chicago, Illinois


This position is responsible for leading moderately complex cross–enterprise implementations of custom products or services that are critical to the retention of accounts, maintaining market relevancy and responding to legislative and regulatory initiatives. This role serves as the business lead on a given implementation within the Client Commitments Implementation team, and collaborates with business and technology partners to take the project from business case analysis through implementation, following the Systems Delivery Life Cycle (SDLC). Responsible for building an accurate and thorough understanding of the scope and member impact of a given client need, and aligning the project team around that need. As a business lead, this position guides and engages in planning, requirements gathering and cost/resource estimate breakdowns. Responsible for proactive communication with stakeholders, raising and mitigating risks and issues and monitoring compliance and conformity to industry and HCSC standards and processes, with a continual focus on improving efficiencies, processes and documentation.

Required Job Qualifications: * Bachelor degree and 3 years of experience in business analysis, system implementation, or project management OR 7 years of experience in business analysis, system implementation, or project management. * Comfortable with change, and working in a flexible and dynamic work environment. * Clear and concise written, presentation, verbal and interpersonal communication skills. Experience working across various departments with various levels of management handling sensitive or difficult situations as well as developing and delivering formal training to internal and external customers. * Strong organizational skills and attention to detail. * Experience working independently and in group settings and responding to rapidly changing priorities. * Experience identifying risks and issues and creating mitigation strategies. * Takes initiative in driving results, asking astute questions, proactively reaching out to stakeholders, and meeting deadlines. * Analytical skills and experience applying business knowledge to solve problems.

Preferred Job Qualifications: * Degree in engineering, mathematics, philosophy, IT systems, public health/ health policy, or other areas of study with a high degree of focus on critical thinking/ problem solving activities. * Consulting or client/product implementation experience in a large organization. * Financial, estimating and budget management experience related to projects, implementations, and/or operations. * Conflict management and resolution skills. * Knowledge of or experience with the SDLC. * Knowledge of healthcare insurance industry and current trends related to new products/ networks, as well as new legislation and interaction with government.



Location: IL - Chicago

Activation Date: Wednesday, March 14, 2018

Expiration Date: Saturday, April 28, 2018

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