Shire Senior HR Analyst in Exton, Pennsylvania

The Senior HR Analyst plays a significant role in how enterprise employees and managers feel about the day to day services HR at Shire provides. As part of our Tier 2 support team, the Senior HR Analyst will be responsible for HR issue resolution, data management and supporting cross functional initiatives and projects, more specifically organization design (re-organization), mass uploads and integrations.

This position provides superior customer service to all Shire employees and excellent relationship building skills while maintaining the highest degree of integrity and confidentiality on all matters.


40% - Data Administration

  • Analyze, interpret and needed data changes in an accurate and timely manner

  • Own assigned processes for HR

  • Provide SME expertise to HRBPs and Legal for process

  • Manage quality of employee data. Perform auditing activities to ensure accuracy and compliance of data; update records as needed

  • Support employee data changes in Workday as Super User Admin Role including but not limited to mass changes/uploads, re-organizations, etc.

  • Collaborate and coordinate with team members to ensure all SLAs are met

  • Proactively provide suggestions and implement process improvements

  • Generate basic data reports as requested and assist in process documentation/updates. Ensure quality and accuracy.

35% - Inquiry Management & Issue Resolution

Manage and respond to escalated employee and manager inquiries related to employee data administration using tools and resources available. Assists in researching issues relating to HR processes. Offers superior customer service and answers more complex process and policy questions. This may involve partnering with Centers of Expertise and other SMEs across the business.

25% - Cross-Functional Projects

Participates in various HR projects and initiatives while working collaboratively with other team members.

  • Support projects as assigned and drive to completion using project management skills

  • Represent the “customer voice” to ensure appropriate first line support to customers. Ensure global view and alignment with HR Ops vision is maintained.

  • Delivery of projects/activities on time and within scope

  • Risks/concerns are escalated proactively to appropriate individuals

Education and Experience Requirements:

  • Bachelor degree is required

  • Preferred to have at least 5+ years of related experience in an HR Shared Services, HR Generalist work

  • Previous experience working within an HR function

  • Prior experience working with Workday is required.

  • Project management experience a plus

  • Advanced excel skills is required

Key Skills, Abilities, and Competencies

  • Possess understanding of HR processes and administration.

  • Demonstrated ability to handle multiple tasks effectively, prioritize requests, and adapt well to change

  • Requires strong attention to detail, management of deadlines, and accuracy of processing data while working in a fast-paced environment

  • Must be able to handle confidential information and issues effectively and without breech of confidentiality

  • Works well under very general supervision

  • Excellent verbal and written communication skills

  • Working knowledge of Microsoft Office, especially Excel

  • Ability to interact with all levels of employees (customers) while maintaining an enthusiastic, professional demeanor during interactions

  • Ability to interact effectively in a team environment/strong team building skills

  • Experience working in a matrix organization

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire’s Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire is an Equal Opportunity Employer committed to a diverse workforce. Shire will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

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Reasonable Accommodations

Shire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Shire is the leading global biotechnology company focused on serving people with rare diseases and other highly specialized conditions. We strive to develop best-in-class products, many of which are available in more than 100 countries, across core therapeutic areas including Hematology, Immunology, Neuroscience, Ophthalmics, Lysosomal Storage Disorders, Gastrointestinal/Internal Medicine/Endocrine and Hereditary Angioedema; and a growing franchise in Oncology.

Our employees come to work every day with a shared mission: to develop and deliver breakthrough therapies for the hundreds of millions of people in the world affected by rare diseases and other high-need conditions, and who lack effective therapies to live their lives to the fullest.