Dell Business Operations and Planning Advisor - ISG Office of CTO in Hopkinton, Massachusetts

Business Operations and Planning Advisor – ISG Office of CTO

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

The Business Operations & Planning organization is critical to the success of the ISG Office of the CTO. The team coordinates the operating rhythm enabling a highly productive organization through collaboration, engagement, and communication. The small team ensures the appropriate processes, tools and metrics/analytics are leveraged to drive the OCTO leadership agenda. The Advisor reports in to the head of business operations and planning & Chief of Staff for the CTO of ISG/Dell EMC. Due to the nature of the role, each of the team members have the benefit of exposure to the executive leadership priorities and many opportunities to directly interact with the senior executive team. Specific responsibilities for the role are as follows:

  • Publish the operational metrics, data analytics and insights to track progress against KPIs and help leaders run the business

  • Manage and administer internal productivity, collaboration and tracking tools

  • Support the operating rhythm and interlock cadence for the organization via reporting, ad-hoc analytics and general material preparation assistance

  • Provide program management to select projects at the guidance of senior team members

  • Support communications and engagement efforts as needed, working closely with CTO executive communications team member

Essential Requirements

  • Background and experience in business analytics, project management and/or business operations; 4 to 5 years in a related function preferred

  • Undergraduate degree in either an engineering or relevant liberal arts field; Graduate degree in a relevant field preferred

  • Demonstrable analytics and large data set management experience (Excel proficiency, familiarity with reporting tools such as Tableau a plus)

  • Ability to operate with some level of ambiguity with a focus on results and operational excellence in execution of multiple, complex tasks

  • Strong communication skills, both written and verbal


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you share our passion for data and you’re keen to play a key role in driving progress, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here .

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