UNIVERSITY OF IOWA Planned Admissions Revenue Cycle Represe in IOWA CITY, Iowa

Job Title: Planned Admissions Revenue Cycle Representative - Patient Financial ServicesClassification Title: Revenue Cycle Representative in Planned AdmissionsDepartment: Patient Financial ServicesPay Grade: 2B ( https://hr.uiowa.edu/pay/plans )Percent of Time: 100%Location: Hospital Support Services Building (HSSB)Hours: Monday - Friday 8:00am - 5:00pmStaff Type: Professional & ScientificType of Position: RegularSalary: $36,500 to CommensurateJob Summary:The Revenue Cycle Representative (RCR) is an entry-level customer service and financial related position in the healthcare industry and within the department of Patient Financial Services.The Admissions Specialist will be expected to provide exceptional customer service to our external customers: patients, patient families, insurance contacts, etc; as well as internal customers. You will support UIHC's "Service Excellence" standards to all of our customer groups by demonstrating compassion, empathy and respecting patient rights. You will utilize tools and processes to make independent decisions and will maintain integrity and treat internal and external customers respectfully.The Admissions Specialist must have a demonstrated ability to prioritize, m