KPMG Senior Associate, Messaging and Collaboration in Jacksonville, Florida

Business Title: Senior Associate, Messaging and Collaboration

Requisition Number: 32529 - 21

Function: Business Support Services

Area of Interest:

State: FL

City: Jacksonville


Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Senior Associate, Messaging and Collaboration to join our KPMG Technology organization.


  • Regulate the maintenance of system configurations and process documentation, operating procedures and infrastructure support documentation

  • Recommend and participate in development, testing, implementation, and support of all enhancements to the systems, services and technologies used by the IAM platform

  • Ensure production implementation and maintenance activities are performed as required while adhering to regulations, compliance policies, and risk avoidance standards

  • Work closely with development groups, business liaison teams, operations staff, security group, data center staff and server administration groups on all activities related to supporting the IAM service offerings

  • Provide Level 1 support for the system within agreed service levels

  • Liaison with Application/System Managers as required assisting with reporting requirements and serving as subject matter expert for processes


  • Minimum of three years of experience in supporting Messaging and Collaboration in an Enterprise Environment

  • Bachelor's degree from an accredited college/university or equivalent work experience

  • Strong knowledge of Skype for Business 2015

  • Capable of performing hands-on systems administration in a diverse and complex Exchange Unified Messaging 2010/2016 and Skype for Business 2015 infrastructure environment with a solid technical background

  • Experience with scripting/coding and automation tools

  • US Citizenship Required

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, personal appearance, family responsibility, matriculation or political affiliation, or other legally protected status. KPMG maintains a drug-free workplace. KPMG will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance number 131192). No phone calls or agencies please.

GL: 5

GF: 15310