Federal Aviation Administration Supervisory Computer Specialist (Deputy) in Oklahoma City, Oklahoma

  • Duties

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Duties
Summary

Serves as the Deputy Division Manager for the Information Services Division in the Enterprise Services Center (ESC), sharing fully in the overall planning and direction of the programs assigned.

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Responsibilities

ESC is designated by the Office of Management and Budget (OMB) as a Financial Management Shared Service Provider and an Information Systems Security Shared Service Provider. ESC operates as a fee-for-service organization providing a wide variety of information technology and financial management services and products supporting MMAC, FAA, DOT, and other customers across the federal government including software engineering, applications development, systems hosting, centralized help desk services, office automation and networking services, and telecommunications.

Applies an advanced knowledge of the technical aspects of the work directed. Collaborates with the Division manager on all key responsibilities; which include information technology project/program management, planning/execution, risk management, scheduling, metrics, customer service standards and communications, and compliance with all applicable federal guidelines, certifications and policies. The incumbent is responsible for planning division inputs to the ESC budget and executing the division budget for ESC upon approval.

In partnership with the Division Manager, the incumbent is responsible for collaborating with the Financial Services Division Manager and the Business Office Division Manager to meet ESC strategic direction and organizational goals; ensure full cost recovery through service level agreements; develop/execute service contracts as needed, develop/implement best practice business solutions to provide cutting edge services, maintain competitive costs and excellent customer service; and utilize project management practices, Lean Six Sigma, Internal Organization for Standardization (ISO) certifications, business process reengineering, etc. to support continuous improvement.

The incumbent is responsible for collaborating with AIT to meet FAA strategic direction and organizational goals; and identify/implement information technology innovations to improve customer satisfaction, enhance responsiveness and scalability, and reduce cost.

The incumbent may be called upon to represent ESC on high visibility, inter-agency and national efforts that affect government operations including working with representatives from Treasury, other Federal Shared Service Providers, and Oracle to reduce costs across the Federal Government.

The incumbent directs a workforce comprised of managers, technical analysts, computer specialists, administrative and technical support staff to support ESC customers and provide mission assurance (availability and integrity) for critical IT systems. The incumbent is responsible for developing and maintaining a work environment that promotes positive human relations, open communications, and innovation across federal and contract employees. The incumbent exercises full authority for decisions regarding selections, promotions, leave approval, disciplinary actions, developing performance standards and evaluating performance to ensure productivity, training and grievance resolutions.

Acts on behalf of the Division Manager during absences.

Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Individual and organizational performance is typically reviewed periodically by higher level management, usually through status reports and organizational performance measures.

Travel Required

50% or less - The job may require up to 50% travel.

Supervisory status

Yes

Promotion Potential

NA

  • #### Job family (Series)

0334 Computer Specialist (FAA Only)

  • Requirements

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Requirements
Conditions of Employment
  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents)
  • Successful completion of a security investigation may be required.
  • Please Review Required Documents & Additional Information.
Qualifications

In addition to qualifications specified below, reference OPM Qualifications Standard for Supervisory Positions at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/specialty-areas/supervisory-guide/

To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-J (FG/GS-14) level in the Federal Service.

SPECIALIZED EXPERIENCE is experience that has equipped you with particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

Specialized Experience may include but not limited to: Experience which demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated by assignments where the applicant analyzed a number of alternative approaches in the process of advising management concerning major aspects of ADP system design such as what systems inter-relationships must be considered or what operating mode, system software, and/or equipment configuration is most appropriate for a given project. Also includes diverse experience of computer project assignments related to information technology system design, telecommunications management; determining requirements for test data and application processing schedules.

Qualification requirements must be met by the closing date of this vacancy announcement.

Applicants may be asked to verify information on your application for employment with the FAA.

Please ensure you answer all questions and follow all instructions carefully.

Errors or omissions may impact your rating or may result in you not being considered for the job.

Education

See Qualifications Required Section.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Preview Job Questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

NOTES:

1) All applicants MUST provide a copy of their most recent SF-50 (Notification of Personnel Action) which verifies current position, title, series, grade, tenure, and organization of record. SF-50 must be received by the closing date of this announcement in order to receive consideration. You may fax your SF-50 to 405-954-3003 or upload into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number.

2) Some, all or none of the applicants may be interviewed.

3) Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted.

4) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: http://jobs.faa.gov/FAACoreCompensation.htm.

5) To check receipt of faxed documents, please call (405) 954-8019.

This is not a bargaining unit position.

Links to Important Information:Locality Pay, COLA

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

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Background checks and security clearance
Security clearance

Public Trust - Background Investigation

Drug test required

No

  • Required Documents

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Required Documents

Supplemental documentation, i.e. Notification of Personnel Action (SF-50), etc. will be accepted in combination with your on-line application. These documents must be uploaded or faxed to (405) 954-3003 on or before the closing date of this announcement. All submitted documents should reference the announcement number.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

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Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply

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How to Apply

You must apply online to receive consideration. Your application must have a status of "Received" by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must have a status of "Received" each time a referral list is created in order to receive consideration for positions associated with register.

IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:

  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
  • Full-time or part-time status (include hours worked per week)
  • Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

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Agency contact information
Wanda Jones
Phone

405 954-8019

Fax

405 954-3003

Email

wanda.jones@faa.gov

Address

Federal Aviation Administration DOT/FAA/MMAC/AHF-C400 6500 S. Macarthur Blvd Oklahoma City, OK US

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Next steps

Candidates for FAA positions are evaluated using our Automated Vacancy Information Access Tool for Online Referral (AVIATOR) system. AVIATOR compares your skills and experience as described in your application with the requirements of the position. If you are found to be an eligible, highly-qualified candidate, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official.

Important - If you make any change to your application, you must resubmit it. If you change your application and do not resubmit it, your changes will not be considered part of your application package, and your previous application will be considered.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/504974600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Open & closing dates: 07/13/2018 to 07/20/2018

Service: Excepted

Pay scale & grade: FV K

Salary: $107,748 to $166,953 per year Salary includes 15.37% Locality Pay.

Appointment type: Permanent

Work schedule: Full-Time