Assistant Secretary for Housing-Federal Housing Commissioner Marketing and Outreach Specialist in Washington, District Of Columbia
If you do not meet any of the categories listed above, you may wish to apply under announcement 18-HUD-790-P, which is open for any U.S. citizen to apply. Please refer to that announcement for details on open period, eligibility, and how to apply.
The Office of Single Family Housing is responsible for the overall management of Single Family mortgage insurance programs for the Federal Housing Administration (FHA). The Office assists in the expansion of affordable and quality homeownership opportunities for individuals and families who are traditionally underserved by the private market. The Office also acts as a stabilizing force in the single family home financing market by increasing access to mortgage credit. Policies and programs administered by the Office-from becoming an FHA-approved mortgage lender or other stakeholder, to mortgage origination through post-closing and endorsement processes, servicing of FHA mortgages, and beyond-assist in the provision of these affordable mortgage programs while meeting the needs of borrowers. These functions are carried out by dedicated staff in our Washington, DC headquarters, four Homeownership Centers in Atlanta, GA, Denver, CO, Philadelphia, PA, and Santa Ana, CA, and through our National Servicing Center in Tulsa, OK.
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As a Marketing and Outreach Specialist, you will:
- Assist with the development of and make recommendations regarding the annual budget for marketing and outreach implementation activities, to include recommending and justifying expenditures.
- Develop and ensure the effective implementation of marketing program objectives; coordinate and ensure consistency of basic policies and procedures within Single Family Housing and interrelated program elements of Housing.
- Coordinate and serve as catalyst for industry marketing liaison activities throughout Single Family Housing, including activities such as industry meetings, newsletters or broadcasts.
- Coordinate progress of the plans and take action required to facilitate Single Family Housing's customer service activities and special management initiatives.
- Participate in the planning, organizing, directing; and evaluating of the marketing and outreach activities of the office necessary to develop Single Family Housing information management, communication and correspondence objectives, policies and activities and to carry out the marketing operations of the functions assigned.
Who May Apply
This job is open to…
All Candidates who are: 1.Current or former federal employees qualifying as Status Candidates, VEOA eligibles, CTAP/ICTAP eligibles, eligible for special hiring authorities (e.g., the Schedule A appointment for persons with disabilities, or covered by an Interchange Agreement),* OR* 2. HUD employees currently serving on a Veterans' Recruitment Appointment (VRA).
Questions? This job is open to 5 groups.
- #### Job family (Series)
1101 General Business And Industry
Conditions of Employment
- Click "Print Preview" to review the entire announcement before applying.
- Please refer to "Conditions of Employment."
- U.S. Citizens and U.S. Nationals
The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.
You must meet the following requirements within 30 days of the closing date of this announcement. * *Specialized Experience: For the GS-14, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes:
- * Interpreting and communicating policies, procedures and regulations related to single family programs, products and services offered by government-insured, guaranteed or conventional mortgage market participants; AND*
**-Developing and executing strategic marketing and communication plans, including conducting communications-related research for single family products or programs; OR
- Creating or overseeing the creation of a wide range of collateral marketing/promotional material that leverage both online and offline media opportunities and is targeted toward multiple audiences with a mortgage industry discipline. **Time-in-Grade:In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-14, you must have been at the GS-13 level for 52 weeks.
Time After Competitive Appointment:Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.
We may select from this announcement or any other source to fill one or more vacancies.
Relocation expenses will not be paid.
This is a bargaining unit position.
This position is Exempt from the Fair Labor Standards Act (FLSA). -HUD offers alternative and flexible work schedules.
CONDITIONS OF EMPLOYMENT:
A one year probationary period may be required.
Must successfully complete a background investigation.
Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service Systemor are exempt from having to do so.
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
Obtain and use a Government-issued charge card for business-related travel.
HUD employees are subject to a number of government-wide and HUD specific ethics laws and regulations, including restrictions on outside employment. To review applicable ethics rules, please visit https://portal.hud.gov/hudportal/HUD?src=/programoffices/generalcounsel/ethics
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a “not qualified” determination. Rating:**Your application will be evaluated in the following areas: Organization Awareness skills, Planning and Evaluating skills, and Communication skills. Your application will be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)),you must receive a rating of at least 84 out of 100 to be rated as well qualified to receive special selection priority. To preview questions please click here.
Background checks and security clearance
- Required Documents
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips.
CURRENT AND FORMER EMPLOYEES -- Documentation Relating to Your Federal Employment:
Submit a copy of your SF-50 (Notification of Personnel Action) showing competitive service as Tenure 1 or 2 (Block 24), Position Occupied as 1 - Competitive Service (Block 34), current Grade (Block 18) and Salary (Block 20). Typically Award SF-50s do not provide the required information. If the full performance level of your position is different from the grade indicated in Block 18, please provide proof of the full performance level.
If your highest permanent grade is different from your current grade, submit a copy of an additional SF-50 showing that grade.
If you are currently on a Veterans' Recruitment Appointment (VRA), submit a copy of an SF-50 indicating that type of appointment. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letters, etc.
Performance Appraisal (ALL APPLICANTS): Submit a copy of all pages of your most recent completed annual performance appraisal, dated within the last 12 months, that includes the final rating. In cases where the performance appraisal is more than 12 months old, incomplete or unavailable, you must attach a written explanation of the reasons.
If you are applying under a special hiring authority (e.g. Military Spouses, Interchange Agreement, VEOA, Schedule A Disability, etc.), please see applicant guide for required documentation. In order to be eligible under one of these authorities, you must submit all required documentation as outlined in the applicant guide.
CAREER TRANSITION ASSISTANCE PLAN (CTAP/ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAPfor eligibility and a detailed list of required documents.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Location Affordability Portal (LAP): The LAP provides estimates of household housing and transportation costs at the neighborhood level to help make more informed decisions about where to live, work, and invest.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- How to Apply
How to Apply
HUD has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
HUD provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
You will be re-directed to HUD's CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
To complete, you must click the “Finish” button located at the bottom of the “Application Review” page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
*If you are experiencing system issues with your application, please contact the Help Desk at email@example.com or at 866-656-6831 and/or https://my.usajobs.gov/Help/Contact/.*
Agency contact information
Applicant Call Center
Assistant Secretary for Housing WE DO NOT ACCEPT MAILED APPLICATIONS Parkersburg, District of Columbia 26101 United States
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To check the status of your application for this position, please follow these steps:
- Login to your USAJOBS account, select the "Applications" tab section and click on the vacancy that you have already applied to.
- Under "Application Status," click the "Additional Application Information" link and you will be taken to HUD’s CareerConnector website where you can check your application status.
The "Additional Application Information" link may not be available if your application status says "Unavailable." This indicates that your application is not complete. If the "Additional Application Information" link is not available and the vacancy is still open, you can click on the job announcement and the "Update Application" button to be taken back to the HUD CareerConnector portion of the application.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
- Fair & Transparent
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
- Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
Legal and regulatory guidance
- Financial suitability
- Social security number request
- Privacy Act
- Signature and false statements
- Selective Service
- New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/507112800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Open & closing dates: 08/06/2018 to 08/23/2018
Salary: $114,590 to $148,967 per year
Pay scale & grade: GS 14
Work schedule: Full-Time - Career/Career Conditional
Appointment type: Permanent - Full-time