Sun Life Financial Business Systems Consultant in Waterloo, Ontario
At Sun Life, we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.
The Business Systems Consultant will use his/her knowledge of business objectives, processes, products, and technology and quality concepts to:
Plan and manage business requirement effort required on projects or small enhancements
Partner with business and technology teams to deliver innovative and creative quality solutions
Be part of a dynamic team of professionals in a highly collaborative environment
Participate as a member of project teams to implement business solutions and applications
Lead and manage the development of quality Business Systems Analyst (BSA) deliverables for small to complex projects for Sun Life Financials’ Individual line of business.
Consult as a business domain or system application expert (knowledge of application suite and system architecture). Recognize and escalate issues / gaps / collisions that impact across projects and domains
Partner with our Individual business partners, vendors, leaders, application development and testing teams to ensure quality solutions that meet the needs and expectations of our business partners and clients
Lead, motivate, support, and coach project team members and peers by providing guidance that is appropriate for their knowledge and skill level
Champion the BSA role by actively leading and contributing to continuous improvements within the practice
A BSA with strong knowledge and experience using business analysis principles and industry best practices (e.g. business process modeling, conceptual data modeling) and tools
Able to represent and communicate the business needs throughout the life of the initiative.
Must possess effective time management and organization skills with the ability to use diplomacy, judgement, negotiation and persuasion to secure agreement and co-operation.
Must have the ability to lead multiple initiatives concurrently.
Ability to identify and communicate high level solutions to address the technical needs of our business partners to our design team
Must possess the ability to work in a fast-paced environment - deal with aggressive schedules and changing priorities.
A strong communicator who listens and picks up on the spoken and unspoken words to excel at delivering, understanding and interpreting messages through verbal and written discussions
A talented facilitator, skilled at negotiation
A strategic thinker who appropriately applies a variety of planning, analysis, elicitation, modelling and documentation techniques to accurately define and communicate requirements
A technical individual with an aptitude for problem solving and information interpretation
A collaborative team member who constantly looks for ways to improve the client experience, our team and our processes
A leader that enables and inspires others
A professional that demonstrates accurate judgement and respect for others, and accepts ownership and responsibility
An innovator that looks for new, unconventional approaches
Must have good decision-making skills and sound judgement.
Must possess the ability to work with Agile teams and scrum framework.
Five (5) to Eight (8) years of BSA experience
Solid understanding of systems development lifecycle
Flexibility to operate within an Iterative, Agile or Waterfall project methodologies
Comprehension of data and database concepts including: ability to interpret data dictionaries, creation and interpretation of Entity Relationship Diagrams, working knowledge of data maps, data diagrams/structure
Experience with Third Party vendors
Experience working in a matrix environment, onshore/offshore IT model
Experience with Capability Maturity Model Integration (CMMI) and Software Development Lifecycle (SDLC)
Knowledge on how to effectively collect and present estimate of effort for deliverables
Knowledge of Individual Wealth and Insurance business domains
Experience with Third Party vendors
Understanding of Web Services, ESP, APIs at a conceptual level
CCBA or CBAP designation or working towards designation
Understands Software Quality Assurance testing concepts and techniques
Proficient with MS Office suite of products
Successful candidate reporting location will be in Waterloo
Possible travel between other Sun Life locations
Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to firstname.lastname@example.org
We thank all applicants for showing an interest in this position. All internal candidates will be contacted regarding the status of their application. If you have any questions, please contact your Recruiting Consultant.
Business Analysis - Systems
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