Dell Account Mgr 2, Inside Sales in Xiamen, China

ACCOUNTABILITIES

Inside sales role, which primarily takes calls on an inbound phone queue and sells directly to the consumer.

  • Responds to customer inquiries.

  • May direct customers to website or other company resources for information.

  • Works effectively in a team environment.

RESPONSIBILITIES

  • Transactional focus

  • Typically assigned to a highest-level phone queue or specific segment

  • Regularly serves as coach or mentor to other Sales Reps

  • Assists leadership with directing and coordinating team activities

  • Assists leadership to ensure team meets performance metrics

  • A​dvanced level representative, complete understanding of segment, product/service offerings and client set

  • Sells most complex computer products

  • Regular contact with leader